Technical Papers
Apr 27, 2018

Role of Performance Feedback on Process Performance in Construction Projects: Client and Contractor Perspectives

Publication: Journal of Management in Engineering
Volume 34, Issue 4

Abstract

This study addressed a perceived research gap by examining the role of performance feedback in construction process performance from both client and contractor perspectives using a database of unprecedented scale, with 2,175 sets of observations (expressed views of 579 clients and 1,596 contractors involved in diverse Swedish construction projects). Following validation of latent concepts by multigroup assessment of responses across the two groups (clients and contractors), using confirmatory factor analysis, this enabled robust tests of evidence of structural paths (potentially causal or mediating relationships) embedded in both groups’ responses. The results confirmed, with unprecedented clarity, that performance feedback has significant, direct positive effects on construction process performance, and that performance feedback mediates (i.e., strengthens) effects of learning and collaboration on process performance.

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Journal of Management in Engineering
Volume 34Issue 4July 2018

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Received: Jul 11, 2017
Accepted: Dec 20, 2017
Published online: Apr 27, 2018
Published in print: Jul 1, 2018
Discussion open until: Sep 27, 2018

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Ossi Pesämaa [email protected]
Associate Professor, Luleå Univ. of Technology, SE-971 87 Luleå, Sweden. E-mail: [email protected]
Associate Senior Lecturer, Luleå Univ. of Technology, SE-971 87 Luleå, Sweden (corresponding author). ORCID: https://orcid.org/0000-0001-9524-4814. E-mail: [email protected]
Per Erik Eriksson [email protected]
Professor, Luleå Univ. of Technology, SE-971 87 Luleå, Sweden. E-mail: [email protected]

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